Hours of Operation
Monday thru Friday
8:30am to 6:30pm Eastern Time
HTH Engineering, Inc. is a proud member of the Better Business Bureau of West Florida (Tampa Bay Region) and will strive to maintain the highest possible quality and customer service for you, our valued customers!
30 Day Customer Satisfaction Guarantee
Toll Free Telephone Tech Support
Free Software Upgrades for the life of the product (Start Stop products)
1 Year Warranty
Why buy from HTH Engineering, Inc.?
And as always, Personalized Service with extended hours Monday-Friday from 8:30 AM-7:00 PM Eastern time
For more information about HTH Engineering Click Here
Technolawyer Newsprint - Monday, November 27, 2006
UNSOLICITED TESTIMONIALS from Our Customers
"I am very impressed with your firm's service. In response to my eMail regarding shipping the above order by Air, rather than Ground, I received a call from a representative from your company advising that because the delivery date with Ground and Air is the same, the order would be shipped via Ground, the least expensive option. In my experience, a lot of company's don't take the time to (a) check the "accuracy" of the client's choice of delivery methods and (b) inform the client of the lack of distinction between the available methods, i.e., where Ground and 2nd day Air shipments would be delivered the same day."
"Kudos to HTH for developing StartStop and continuing to update it.
Over the past year I have had the opportunity to use different .wav player systems including Olympia DSS, PAX and GearPlayer. I am SO glad I chose StartStop as my primary system. It is a far superior product to any I have used to date and as you add the ability to access even more types of files, the need for more than one system is a moot point.
Keep up the good work!"
"When we first started our transcription company, we went to HTH Engineering, and ALL of our transcriptionists use Start Stop equipment. It is the best!!! You wouldn't believe the amount of outsourcing of work that can be done in this manner, which will allow you to take on more and more business. We've grown from one person less than seven months ago to over 26 people now and we're still growing."
S. Burgess, President, e-Transcription Solutions, http://www.transcribersrus.com
" I recently switched from a PC to a Mac I thought I wouldn't be able to use Stop-Start anymore. I researched nearly all of the other transcription software providers out there, with much frustration and much dismay, mainly because I could not contact a live person who could offer tech support or answer any questions I had about installation. I wasted at least 8 to 10 hours trying out other transcription systems and got nowhere. Then I installed VM Ware on my computer so that my Mac could also operate as a PC. Paul, the rockstar of tech support from Stop-Start, contacted me immediately and handled my installation and configuration remotely - all I had to do was sit back and sip my coffee while having a nice friendly chat with Paul. I'm so happy to still be with a company who values their customers and backs up their products with incredible tech support. Thanks Paul!
Laurel Hunter - Transcriptionist"
"...The 'time slider', it is really great with the SS footpedal in that I have complete control with this slider to move the audio to exactly what position I want it. With the G***Player, they have like this digital line and if I click towards the end of the line, the audio will fast foward to that mark, but you can't click on a 'specific' place to have it start exactly where you want. It either jumps too far ahead or too much backwards.
Also they don't have any way to see video files like the SS does, and I work a lot with videos. I cannot get used to it and I really wasted my money. Not only that, you can install it only on one computer. After I purchased it, I had to call them up for them to give me an "unlock" code so I can use it one time. The thing is, I have two PC's and I always use one for backup in case something should happen to one of my PC's, I can work on the other one and not lose money with my work. But since I can only install on one PC, I would have to buy another one to put on my other PC. They will do me the favor if my PC crashes to give me another "unlock" code. Too bad I didn't know about that before either. I can understand they don't want us to copy and
give to other people, but I think it's crazy for me to buy one for each PC.
Keep up the great work. Your name is being widely spread and everyone who asks me what equipment I use I always tell them about you."
...I am working with a new client now who uses MPEG video format and your footpedal works fantastic with playing this format as well as the Real Media format. It was such a pleasant surprise knowing I can play other video formats besides just .rm and not to have to invest in other software.
“As a delighted Start Stop customer since 2003, just wanted to let you know how very, very much i appreciate your tech support team - especially Tom. I have spoken to tom a number of times over the years. He has always been, and continues to be, extremely helpful. He resolves all problems with expertise and professionalism. He listens to the problem, and then takes action, always in a pleasant manner, and always with a positive outcome. I would imagine you regard Tom as a huge asset to your staff...but I just wanted to add my thanks and appreciation for all the great tech support he has always provided! Ms. P.P. (transcriptionist)
"Several years ago my company needed a good digital transcription system solution. I researched the internet and purchased several digital transcribers, one of which was the "Start Stop Transcription System". Of all the systems I have tried this one was by far the best system! I have had to replace every other system and now use the "Start Stop Transcriber" exclusively. The hardware has been reliable and the software first rate. Thanks HTH, for a superior product."
P. Fuelling, High Quality Records, Inc.
"About 1.5-2 years ago after talking with you I invested in the Startstop transcription system, and the Voice-it Digital Recorder for my dissertation research in nursing. I just want you to know that once I learned to use the recorder, and my transcriptionist learned how to use the PC system to transcribe, it worked out wonderfully well. I did a binational research study and spent the summer of 2000 in Oaxaca, southern Mexico interviewing indigenous women. Using xdrive.com I was able to transfer my voice files for retrieval by my transcriptionist in San Diego...and we continued to use this process even after I returned and interviewed women here in California. My transcriptionist loved the system and wants all future referents to use it as well..."
S. McGuire, OP, PhD, RN-C