It's okay if you didn't buy your product from us, but should you want world-class concierge technical support you can still get it.

We are experts at solving technical challenges encountered in the every-day use that sometimes occur with Nuance, Olympus, and Philips products.

Our team can provide expert tech support for Dragon medical, Olympus professional products and Philips professional products.

As a certified dealer our heavily technical engineering and technician staff can assist you with any problem, no matter how simple or how complex.

Support is offered at a flat rate of $70 per hour, billable in 30 minute minimum increments.

We have a couple options available for purchase.

Single, One Time Option:

• Buy support now: $35 per 0.5 hours.

Unlimited tech support package:

• BUY UNLIMITED NOW: Get support for two years for one low price $350

Support hours: Monday to Friday 9 AM to 6 PM Eastern time.

Set appointments after support is purchased, subject to mutually agreed-to appointment slots available.

Need a specific solution for your unique design challenge or situation? Put our engineers to work on it.

Custom Solutions and Consultation

Our software and hardware engineers are also able to help you with any custom solutions or issues you may be encountering.

Advanced Engineering Consultation and Support:

• BUY NOW   $49  per ½ hr, 30 minute minimum increments.

How to Order